We hope you and your families are well and healthy.
Some things you should know when visiting one of our SUMA FCU branches:
- You will be personally greeted upon your arrival. Entry may be limited depending on the number of members inside and available staff.
- If you are not fully vaccinated, you must wear a mask.
- If you are vaccinated, you are not required to wear a mask but we ask that you be respectful to others that are unvaccinated and vulnerable.
- Hand-sanitizing stations are located at every entrance for your use upon entering.
- You will be required to maintain social distancing in all areas, staying a minimum of six-feet away from other members and staff.
- We have increased our sanitizing treatment of common areas and protective shields are in place at all teller stations and representative offices.
What we are doing:
- First, we are monitoring the most updated reports from the CDC and from state and local government agencies.
- We have significantly increased the frequency of cleaning all of our facilities, with particular attention to counter tops, door handles, and all points of common contact.
- We’ve increased signage around our facilities.
- We are asking our staff to please stay home if they have a cough, cold or fever of any kind, or if they think that they may have been exposed to the virus.
What you can do:
- Use our drive-up window and ATM at our Corporate Branch at 125 Corporate Boulevard in Yonkers, NY.
- Use our Free Visa Debit Card to access your money from your share draft account at any one of our 35,000 surcharge-free ATMs. To apply for a Free Visa Debit Card call a member service representative at 914-220-4900 or apply online.
- Bank from home 24/7: use the SUMA Mobile App and Online Banking to pay bills, make SUMA credit card and loan payments, check balances, transfer funds between accounts and more. It is easier than ever to do your banking from the palm of your hand or from your computer.
The main advantages of this new interface:
- Easier to navigate
- ADA compliant – more user friendly to people with disabilities
- More secure due to upgraded technology
- Additional modern technology (e.g.- HTML-enriched email reminders and the possibility to enrich electronic documents with clickable links, embedded images and videos)
Whereas before you had to request your shares to be enrolled manually, now all your eligible shares will show up in the Mobile check deposit menu automatically.
Should you have any questions, feel free to contact our Member Service Dept. via SMS/phone call at 914-220-4900, email to firstname.lastname@example.org or through the Messages feature of this app.
We just enabled a Principal Only Loan Payments option in our SUMA FCU Online & Mobile Banking platforms
To make either a one-time or recurring principal loan payment:
- Go to the TRANSFER tab
- Choose your From share account to fund the payment
- Choose the To loan account you wish to pay
- Input the Amount of your payment
- Expand the More Options menu
- Change the Type from the drop-down from “Regular” to “Principal Only”
- Change your Frequency (default is Once) and Date (default is Soonest available) options, if applicable
- Then hit the “Submit” button!
This is how the Transfer page with the “Principal only” feature chosen looks like in SUMA FCU Mobile app:
This is how the Transfer page with the “Principal only” feature chosen looks like in SUMA FCU Online Banking:
Bad threat actors continue to be very active and attempt to take advantage of everyone to commit fraud. SUMA FCU, in collaboration with its top-rated cybersecurity partners, is now offering its Cyberthreat Prevention webpage with the very latest in digital security topics to keep you aware of current issues and to hopefully protect you so that you can avoid the many pitfalls.
On our webpage, you can also sign up to receive a weekly email with the latest information to keep you up-to-date
DOWNLOAD THE SUMA (YONKERS) FCU APP:
Here are ten tips to avoid having checks and other important mail stolen:
- Go paperless! Take advantage of SUMA’s Online & Mobile Banking services, and specifically BillPay, Alerts and P2P payments. Paying your bills and other items directly from your checking account is safe and easy. When you’re conducting your financial transactions through digital banking, you’re far more protected than when you send checks through the mail. Digital banking enables you to set up alerts telling you when a check clears and more! If you don’t have online and mobile banking, now is the time to set it up.
- Refrain from sending checks, gift cards, cash and personal information through the mail.
- If you absolutely need to mail a check, gift card or other important item, do so directly from the post office. But beware; these items may be sitting in someone else’s mailbox when they get delivered.
- When writing out checks that need to be mailed, be sure to use ink that cannot be erased, such as a gel pen.
- Avoid using your mailbox flag. A mailbox flag signals that something is inside not only to your postal carrier, but also to a thief.
- Don’t allow your mail to accumulate in your box for too long. This includes incoming and outgoing. If you need to mail out bills, rather than leaving them in your mailbox when you go to work in the morning, drop them at the post office. If you’re going out of town, ask a trusted neighbor to pick up your mail or have the post office hold it.
- Have lots of checks coming in or going out? Then consider renting a post office box. It’s the safest way to have your mail delivered.
- Consider a locking mailbox. It’s similar to a normal mailbox, except mail can be put in, but only taken out with the use of a key. If you get lot’s of packages, this may not be the best option for you.
- Monitor bank activity and your credit report closely, so you catch any discrepancies quickly.
- Most importantly, if you see something suspicious around any mailbox, report it to the police immediately.
Making these important changes can help you reduce your chance of being a victim of mail theft and also identity theft. Remember, mail theft is a federal offense. If you believe you were the victim of mail theft, it’s important to report it immediately.